In 2024, many Nigerian banks undertook one of the most significant technological transitions in recent years, migrating their core banking software to more advanced platforms to enhance operations and improve the customer experience.
However, the process came with challenges, including prolonged system downtimes, integration issues, cybersecurity concerns, and data migration errors that left some customers unable to access their accounts for days.
Many of the banks involved—First Bank, GTBank, UBA, Fidelity, Stanbic IBTC, FCMB, and Wema—migrated to Finacle, a core banking software owned by Infosys. CWG Plc played a key role in introducing and implementing Finacle in Nigeria’s banking sector.
