The Nigerian Communications Commission (NCC) has directed all banks to stop debiting USSD transaction charges from customers’ bank accounts, with effect from Tuesday, June 3, 2025.
According to a notice sent by United Bank for Africa (UBA) to its customers, the charges for Unstructured Supplementary Service Data (USSD) services will now be deducted directly from mobile airtime balances, in line with the NCC’s End-User Billing (EUB) model.
“Effective June 3, 2025, charges for USSD banking services will no longer be deducted from your bank account,” the statement reads.