Financial experts have cautioned Nigerian banks not to leave trust and integrity behind as they increasingly deploy Artificial Intelligence (AI) to enhance customer experiences and streamline operations.
That was the core message at the 4th Stakeholders’ Conference organised by the Association of Corporate Affairs Managers of Banks (ACAMB), held on Thursday in Lagos.
With the theme “AI and the Future of Trust: Reimagining Banking and Financial Services in a Digital-First Era,” the event brought together leaders from the banking, tech, and communications sectors to reflect on AI’s growing role and the need to build integrity into its adoption.
