The caution was delivered by the agency’s Southwest Zonal Coordinator, Dr. Olubunmi Otti, during the inauguration of new executives of the Phone and Allied Products Dealers Association (PAPDA) in Lagos.
Otti noted that many sellers continue to disregard provisions of the Federal Competition and Consumer Protection Act (FCCPA) 2018, which protects consumers against unfair trade practices. She said the commission has intensified its market sensitisation campaigns to remind businesses of their obligations and educate consumers about their rights.
Otti explained that the commission typically resolves disputes through mediation between buyers and sellers. However, she warned that repeated violations could attract tougher sanctions such as fines, seizure of goods, prosecution, or even closure of non-compliant businesses.
